Setting Up Personal Security Factors

Personal Factors are security layers you add to your OWN app account that are added to any app open or link access on your end (as author or recipient) to self-authenticate. Think of this as a replacement for a password or PIN #. Setting a personal factor protects your device and shares if your device ever leaves your hands. There is one personal factors to choose from. If you forget your personal factor, you must delete and reinstall the app, re-register (same email is fine) and validate via OOB. In addition, previous shares will need to be re-authenticated for access: 

Biometric: is both a personal and share factor. Set biometric to require either yourself (personal, every time your app opens) or the recipient (share, every time they access the shared content) to perform the preferred biometric factor on the target device. This can range from fingerprint to face scanning, or whatever is supported or enabled. If set, the recipient or user cannot pass biometric authentication, they can’t access either the app, the share, or both. 

If you fail or forget your personal factors, you will see his message. You must delete and reinstall the app, re-register and re-confirm your account via out-of-band token. If you successfully re-register, your account, monetization and active share history will be restored. You will need to reset personal factors.